Connecting Instagram Direct

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Start receiving Instagram direct messages in Jivo app! Now you can integrate Jivo with your Instagram account.

Requirements for the integration:

First, enable the option ‘Allow access to messages’ is activated in your Instagram app (‘Settings’ > ‘Privacy’ > ‘Messages’).

After that, open Jivo app and go to ‘Manage’ > ‘Channels’:

Select ‘Instagram’, then press ‘Add Instagram’ button:

Log into your Facebook account and select the Instagram account you want to connect:

That’s all. Your Instagram account is connected to Jivo and you will be receiving all direct messages as incoming chats in your Inbox. Also, we will notify you when someone posts a story mentioning your Instagram account or someone replies to one of your stories.

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