Start receiving Instagram direct messages in Jivo app! Now you can integrate Jivo with your Instagram account.
Requirements for the integration:
First, enable the option ‘Allow access to messages’ is activated in your Instagram app (‘Settings’ > ‘Privacy’ > ‘Messages’).
After that, open Jivo app and go to ‘Manage’ > ‘Channels’:
Select ‘Instagram’, then press ‘Add Instagram’ button:
Log into your Facebook account and select the Instagram account you want to connect:
That’s all. Your Instagram account is connected to Jivo and you will be receiving all direct messages as incoming chats in your Inbox. Also, we will notify you when someone posts a story mentioning your Instagram account or someone replies to one of your stories.