Viber is in the TOP 5 of the most popular messengers in the world. Connect Viber to Jivo: get closer to your users, process requests faster and control the quality of communication with customers
*according to a research on Similarweb
Quick answers - sale more
Viber messages arrive at the Jivo app and are distributed to available agents. As a result, customers get answers and decide in their favor faster
Safe client base
Communication does not take place on the phones of your agents, but through the Jivo app. Former employees will not be able to access message history or customer contacts
High quality rate
Assign tasks, configure notifications and classify requests between agents. By having access to chats with customers, you can correct your team's work at any time
Take advantage of Viber features for high-quality communication with customers
— text, voice and video messages
— sending documents and images
— gifs, emoji and stickers
Jivo chatbot meets customers 24/7 in Viber and other channels
Jivo chatbot can reduce your support teams workload, answer repititive questions and let your agents focus on complex client issues. Use ready-made templates to connect a bot in a minute and get started here. Create a bot according to your business needs on the platform. 100% codeless intuitive chatbot builder is easy to use even if you are less than tech-savvy.
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