To integrate Pipedrive, open your JivoChat application and go to Manage > Integrations and click on Pipedrive.
After that, the connection page will open and you will need to fill in the following fields:
1.API Token. The API token can be found at, go to Settings > Personal > API (under the ‘Other’ section). There you will find your personal API token.
2.Integration name. The name that will be displayed in the list of connected integrations. Any name will suffice.
3.Select channels for this integration. Click to open the list of available channels and select the ones to enable this integration.
Hit the Connect button and you are all set.
Done! After finishing chats in JivoChat app, you will receive data directly in your CRM. After connecting, the integration will appear in the ‘Connected integrations’ list, where you can change its settings and view the event logs.